Frequently Asked Questions

After signing up, go to your dashboard and click 'New Project'. Fill in your project details, choose a URL slug, and you're ready to start adding features. Your roadmap will be live at roadmapr.com/your-slug immediately.

Currently, you'll need to manually add features, but we're working on import tools for CSV and popular platforms like Trello, Notion, and Linear. Contact us if you have specific import needs.

Users can submit requests directly on your public roadmap page. You can also embed our widget on your website. All submissions require approval before going live, giving you full control over what appears publicly.

Each user can vote once per feature (up or down). Votes are tied to email addresses, and users must verify their email to vote. The vote count updates in real-time and helps you prioritize features based on user demand.

Yes! Pro and Business plans include custom branding options like colors, logos, and custom domains. You can match your roadmap to your brand's look and feel.

The widget is a lightweight JavaScript snippet that adds a floating feedback button to any website. Users can browse features, vote, and submit requests without leaving your site. It's under 20KB and works on any website.

Create changelog entries for each project to announce new features, updates, and fixes. Users can subscribe to email notifications for updates. You can link changelog entries to specific features on your roadmap.

The free plan includes 1 project, up to 50 features, basic analytics, and community support. It's perfect for testing RoadmapR with small projects or personal use.

Yes! You can change your plan at any time from your billing settings. Upgrades take effect immediately, while downgrades take effect at the end of your current billing period.

Yes! Annual plans save 20% compared to monthly billing. Enterprise customers can also get custom pricing for multiple years.

We'll notify you when approaching limits. For features/projects, you'll need to upgrade to add more. For overage on votes or API calls, we provide grace periods before any restrictions.

We use enterprise-grade security including SSL encryption, secure cloud hosting, and SOC 2 compliance. User data is never shared with third parties without explicit consent.

Yes, users can delete their accounts anytime from their settings. This removes all personal data immediately. Project owners can also remove user data from their projects.

All data is stored securely in the United States using Supabase (built on PostgreSQL) with automatic backups and 99.9% uptime SLA.

Yes, RoadmapR is GDPR compliant. We provide data export, deletion requests, and clear consent mechanisms. Contact us for data processing agreements.

We're building integrations with popular tools like Slack, Discord, Linear, Jira, and GitHub. Our API also lets you build custom integrations. See our integrations page for the latest list.

Yes! Business plan customers get full API access to manage projects, features, votes, and changelogs programmatically. Perfect for custom workflows and integrations.

Absolutely! Use our embed widget for simple integration, or use our API to build custom roadmap views directly in your application.

Free users get community support through our help docs and email. Pro users get priority email support. Business users get priority support plus video calls when needed.

We accept all major credit cards through Stripe. Enterprise customers can also pay via bank transfer or purchase orders.

Yes! We offer 30-day money-back guarantee for all paid plans. See our refund policy for full details.

Yes! Business plans include team management, SSO integration, advanced permissions, and white-label options. Contact us for enterprise pricing and custom features.